Terms & Conditions

These terms explain the use of the Kraus Papers website and its enquiry facility. This website is a product catalogue and contact service. It does not provide an online checkout or accept payments.

These website terms are not general conditions of sale. Any quotation or supply agreement requires its own agreed commercial terms.

Product pages help you identify items to discuss with us. Images and descriptions may illustrate a product range rather than a particular shipment. Confirm the grade, dimensions, grammage, finish, packaging, quantity and intended use for the product you require before ordering.

Availability, prices, delivery dates and any certification must be confirmed for the specific offer. Website content alone does not constitute a binding offer or a guarantee of suitability for a particular application. This does not override specifications or commitments expressly agreed with you.

Provide accurate contact information and enough detail for us to understand your request. An enquiry asks us for information or a quotation; it does not place an order or create a purchase obligation.

The form's delivery confirmation means that the email service accepted the message. It is not an order confirmation, a quotation or a promise of a response within a particular time. If you do not receive a reply, contact info@krauspapersgmbh.com.

Before an order is concluded, the parties must agree the relevant product specification, price, taxes, payment arrangements, delivery terms and any applicable sales conditions. Returns, complaints and other contractual matters are governed by the applicable agreement and mandatory law.

Nothing on this page removes statutory rights or introduces unconfirmed payment, cancellation, warranty or jurisdiction terms.

Use this website lawfully. Do not submit spam, impersonate another person, attempt unauthorised access or interfere with the service. Automated security measures may limit repeated form submissions.

Website text, design and images may be protected by intellectual property rights. Third-party product names and trademarks remain the property of their respective owners. Uses beyond those permitted by law require permission from the relevant rights holder.

Pages may change or be temporarily unavailable during maintenance or technical incidents. Please tell us if you find an error so that we can review it.

Links to external websites are provided for further information. Those websites are operated by their respective providers and have their own terms and privacy notices. These terms do not exclude liability where exclusion is prohibited by law.

Our Privacy Policy explains how enquiry and website data are handled. See the Legal Notice for business contact information.